Reliability: “Victoria” Insurance Company” has been operating in the insurance sector since 1993. During its business period, the Company has ensured dynamic growth and strengthening of its positions in the insurance market. The Company meets all requirements of the legislation of the Republic of Kazakhstan concerning financial stability, program, information and technical support.

Quality: The quality management system of compliance with the international standard ISO 9001:2016 launched by “Victoria” Insurance Company” enables to state and constantly maintain a high level of quality of service for insureds.

Availability: “Victoria” Insurance Company” with its extensive regional network provides insurance services for all segments of population and all types of legal entities, in all regions of Kazakhstan.

Transparency: “Victoria” Insurance Company” on a regular basis submits financial statements to the Authorized body for regulation and development of the financial market, tax authorities; on an annual basis publishes financial statements in mass media. The Company is open for cooperation with mass media representatives, regularly publishes its business results and comments on events in the insurance market.

Openness: “Victoria” IC” JSC is focused on the needs and expectations of its insureds: on a regular basis explains the rights and obligations of insurance market participants with the help of information; promptly responds to insureds’ questions; provides active assistance to insureds in resolving their difficulties in insurance issues.

Progressiveness: With a view to improve the quality and efficiency of provided services “Victoria” IC” JSC is constantly updating its software and hardware complex. With its unique historical experience, the Company acts as an active participant in improvement of the insurance system of Kazakhstan as a whole.